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Privacy Policy

Ipsen Biopharmaceuticals Canada Inc. and its affiliates (collectively, “Ipsen”, “we” or “us”) are committed to protecting any personal information that you may provide to us.

This Privacy Policy describes the ways in which Personal Information about individuals (“Users”) who use this website (the “Website”) may be collected, stored and used by us, the data controller. If you do not accept any part of this Privacy Policy, please do not access or use the Website, or otherwise provide us with your Personal Information.

THIS PRIVACY POLICY MAY PERIODICALLY CHANGE, BE MODIFIED, OR OTHERWISE UPDATED WITHOUT PRIOR NOTIFICATION. However, your Personal Information (as defined below) will always be handled in accordance with the Privacy Policy that was in effect at the time of collection.

1. What is Personal Information:

“Personal Information” is any information, whether factual or subjective, about an identifiable person. This includes information such as name, mailing address, telephone number, date of birth, email address and other identifiers that permit identification of a specific individual. It also includes health information about an individual.

This Privacy Policy is not intended to cover information other than Personal Information, such as business or anonymous information.

2. Personal Information Collected:

We may collect Personal Information that you provide when you use tools we make available on the Website, contact us with a question, comment, or request or otherwise choose to provide us with your Personal Information.

We collect information when you use or access this Website, using Cookies and other technologies, which may include geolocation information, activity data, browsing history and other information available via Website access.

3. Use of Personal Information:

Your Personal Information will only be processed by us and our affiliates, partners and service providers for the legitimate interests pursued by us, namely having a better interaction with you, providing you with the services or information that you request and a better Website experience, as permitted by applicable law. We will comply with all applicable data protection laws and regulations, including the Canadian Personal Information Protection and Electronic Documents Act.

Your Personal Information will not be sold, shared or otherwise distributed to third parties without your consent, except where we are required to do so because of an applicable law, court order or governmental regulation, or if such disclosure is otherwise necessary in support of any criminal or other legal investigation or proceeding here or abroad.

Your personal information may be processed or stored by us or our affiliates outside of Canada where privacy laws may be different. We will implement appropriate safeguards to protect Your Personal Information in accordance with applicable data protection and privacy laws.

4. How We Use Cookies:

We collect information when you visit this Website, which uses anonymous analytics, including cookies generated by Google Analytics. Cookies are small data files which are placed on your computer, smartphone or other device. Cookies are stored on the hard disk of your device without any risk of damaging it. By entering the Website, you agree to the use of cookies by us on your device.

Cookies allow us to collect automatically certain User data during your use of the Website, such as:

  • The IP address of the User (this address, which allows access to the Internet, is assigned to the device of the User by the Internet service provider and the information, which changes according to the session of the User, is not personally identifiable);
  • The date and time of the visit of the User to the Website;
  • The operating system of the User’s device as well as its browser;
  • How the User accesses the Website.

The Website uses several types of cookies:

Strictly necessary cookies: These cookies are essential in order to enable you to move around the Website securely and use its features.

Performance cookies: These cookies collect information analytics about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from the Website. This includes analytics cookies generated by Google Analytics.

Advertising cookies are used to deliver interest-based ads to you online. These cookies collect data about your online activity and allow ads to be displayed that may be of relevant interest to you. These cookies also record which ads you have seen and whether you engaged with the ad. These cookies help make sure that the ads you see are valuable to you and not repetitive.

These types of cookies do not collect information that directly identifies Users, but instead make use of numbers and codes. This information is used to administer the Website, improve the User experience, and obtain overall statistics on your use of the Website. These statistics can be prepared by third parties, the latter being bound by an obligation of confidentiality. The information is not used to create profiles on Users or to provide targeted advertising unless you have consented to such use. We will not retain the data collected (the cookie identifier) for longer than fourteen (14) months.

If you do not want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set, although this may affect the functionality of the Website.

If you wish to restrict or block web browser cookies which are set on your device, you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit, which contains comprehensive information on how to do this on a wide variety of browsers. However, we note that setting a browser to restrict or block cookies may affect and limit your experience on this Website.

For information on how Google Analytics uses data please visit “How Google uses data when you use our partners’ sites or apps,” located at

5. Term of Retention

Your Personal Information is processed and kept for no more than three (3) years from the latter of: (i) its collection or (ii) the latest contact we have with you.

6. Security

We use commercially reasonable methods consistent with industry practice to prevent unauthorized access, use or disclosure, to maintain data accuracy, and to ensure appropriate use of your Personal Information.

While we strive to protect your Personal Information, we cannot ensure the security of the information you transmit. We recommend you take every precaution in protecting your Personal Information.

7. Your Rights

You have a right to access and correct your Personal Information processed by us. You also have the right to withdraw your consent for the use and disclosure of your Personal Information, as long as there are no legal or contractual requirements for us to process your information. When consent is withdrawn, we can still store your information, but may not use it further. Depending on the circumstances, however, withdrawal of your consent may impact your ability to continue using or accessing the Website. If you wish to contact us regarding our use of your Personal Information or exercise any of your rights regarding your Personal Information, please contact us using the contact method outlined below in the Contact Us section.

8. Contact Us

If you have any questions or comments about this Privacy Policy, or would like more information about the handling of Personal Information by us, please contact our Data Privacy Officer in writing at

This Privacy Policy was last modified on October 21, 2020.